| 1. About Price: could I get your price list? |
| Yes, please tell us the products (with their model number), quantity you are interested in, then we will offer the price with detail specification by e-mail. |
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| 2. About payment:what is payment we accept? |
| We accept all payment via Bank transfer, Western Union and gradually accept payment through PayPal for transaction amount less than 1000.00USD. You can directly make payment with your international credit card such as MasterCard, Visa, etc. |
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| 3. About shipping: How soon we can get the shipment? |
| All goods will be shipped via DHL, UPS, ,TNT, or other shipping companies , like airline forwarder. If the weight is below 100KG, DHL is better. 2. we are DHL VIP customer, so the shipping cost is better, and DHL is good at clearing custom. Like the eastern Europe, we recommend customer use the DHL.. 3.the goods has the net weight, and gross weight, and shipping company calculate the shipping cost at 0.5KG or 1KG as a unit. For example, if your order weight is 4.6KG, DHL will calculate the shipping cost at 5KG. The goods will be shipped within confirmed production lead time by our sales rep. upon your money arrive at our bank account. |
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| 4. About Replacement and Refund Policy |
We are doing our best to ensure that all products listed in our website have good quality. We will help customers to resolve any problems, through online email service or item replacement. Unless otherwise notified, we offer one year quality guarantee for all products sold ,You can request replacement or money back during the valid quality guarantee period. The shipping fee will not be refunded.
Return Shipment: Authorized return must be shipped prepaid. Unless authorized and prepaid, return will be delayed in processing. Note: For your own protection, insure return shipment
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